Thursday, November 1, 2012

American Libraries Live: take your brain for a walk.

In need of inspiration?  Interested in what the impact of new technology may be on libraries in 5 years time?  How can we deploy existing technology utilised in the commercial sector in our libraries?  What impact will technology have on the way we manage circulation and acquisition workflows; how will it transform reference services?  These are some of the concepts discussed on the new video channel American Libraries Live.  This is a new initiative aimed at facilitating a wider discourse on the issues that matter to the library profession.

The first episode is a panel discussion on the theme of, Library 2017, Tech at Warp Speed! The host is Jason Griffey and the other panellists include Rebecca Miller, Marshall Breeding and Nina McHale.

It's definitely an hour of your life well spent!  I am looking forward to episode two!



Wednesday, September 21, 2011

Library Renewal

Michael Porter talks about Library Renewal
TWIL #51: Michael Porter (Library Renewal) from Jaap van de Geer on Vimeo.

Thursday, February 3, 2011

Information Online 2011

Stimulating 3 days at Information Online 2011. A lot of big ideas and interesting projects to digest and consider.

Highlights:

Michael Mace Ebooks and the future of publishing

Christine Mackenzie Revolutionising the library's OPAC

Sarah Houghton-Jan Digital Libraries the phoenix rising from the ashes

Partnering for publications: the library, the bookshop, DA-Direct and the custom book centre at the University of Melbourne
Jenny Ellis Deputy University Librarian and Director, Scholarly Information, University of Melbourne Library
Graeme Connelly Director, Melbourne University Bookshop
Richard Siegersma

Many more, I suggest you keep an eye on the Information Online conference site for the uploading of the presentations and papers.

On another note the 2010 Biblio Turismo Librarian Motorcycle ride report has been uploaded. Probably our most successful trip to date.

Monday, November 1, 2010

Friday, May 1, 2009

Sunday, November 30, 2008

Technological change

In the world of web 2.0 it's easy to get carried away with experimentation and rolling out application after application. I for one love to experiment with web 2.0 tools and on occasion unveil some really useful applications that enhance our service to the community. For those that like technology web 2.0 is an enchanting siren beckoning for us to navigate closer to it's shores. Are there any perils, well a few but the one I would like to focus on relates to the technical know how of our users.

Just how tech savvy are our local communities and how does/should this effect what we do. Well in an interesting article by Tom Haynes (The Three-E Strategy for Overcoming Resistance to Technological Change) the author mentions that a recent survey in the US indicates that only 8% of those surveyed are sophisticated users of web and mobile technologies; and 49% are only occasional information and communication technology users. Whilst I do not have any comparable statistics for Australia it is apparent that the number of households with Internet connections has increased rapidly since the 2001 census (from 1/3 to 2/3 of household having a household Internet connection ABS stats). This however does not indicate how competent the household users are with regards to using the Internet and or the frequency of use.

The level of computer and information literacy will have a significant impact on the success of any web based initiative. Let's face it, if you are tinkering away in your library and experimenting with web 2.0 applications then you will most likely be in the 8% category of fully immersed IT user. The danger for the tech savvy is that we let our passion for technology impair our judgement of a particular applications usefulness to our library community. A particular application might be mind blowingly brilliant, but if it freaks out 50% of our users because they do not have the necessary skills to utilise it, we will only alienate people and potentially make them even more hesitant to try other initiatives.

Haynes suggests that those responsible for a libraries IT platforms should ensure that they follow what is called the Three-E Strategy;
  • 'a technology should be evident to the user as potentially useful in making life easier'
  • 'a technology must be easy to use, least it makes the user feel inadequate'
  • 'technology must become essential to the user in going about his or her business'

Following such a strategy will not stifle innovation; it will however ensure that a library keeps the end user in mind to determine if a particular platform will serve a beneficial purpose. Too succeed it may require that a targeted marketing strategy is created to promote a new IT based service, coupled with an appropriate user education program. As the author indicates any new initiative is likely to challenge established ways of undertaking a particular task. Therefore the focus needs to be on how the new technology makes a particular task easier or enhances access to a collection.

If the technology is not intuitive the majority of people will not change their existing patterns of behaviour; and the project may fail. Obviously if your idea fits a self evident service niche and is easy to use you have more likelihood that it will become an essential service for your intended user group. So by all means keep on pushing the boundaries of web 2.0 exploration; but be mindful when selecting an application that it meets a need and it is easy to use otherwise, no matter how great an idea might be you may end up it's only fan.